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Terms of Travel

Meals

Meals are shown by B (breakfast), L (lunch) and D (dinner). Full American or buffet breakfasts are included everywhere. All meals in Latin America (Mexico, Guatemala and Costa Rica) are included. Meals that are included on the USA and Canada tours are listed on each itinerary. Soft drinks and alcoholic beverages are not included. Free bottled water is provided on the motorcoach in all of Latin America. Special meal requests (including vegetarian) are not guaranteed. Back to Top

Rooms

Double rooms in the hotels and lodges listed have two beds and private bath or shower. A limited number of single rooms are available. Triple rooms are usually two beds, a rollaway is sometimes available but not guaranteed. Changes in type of room due to cancellation by a roommate (a double changed to a single, a triple to a double, etc.) will result in the higher tour price for the remaining client(s). Caravan can request non-smoking rooms, but they are not guaranteed. Back to Top

Transportation

By modern air-conditioned motorcoach, boat and train. No smoking on motorcoaches or trains. Seats are rotated daily. Back to Top

Travelers Needing Special Assistance

Persons needing individual assistance for walking, dining, or other personal needs must be accompanied by an able companion and must notify Caravan in writing at the time of booking. Certain trips and features are not wheelchair accessible. If you require a wheelchair, you must provide your own small collapsible wheelchair. In international destinations, Caravan cannot guarantee wheelchair accessiblity. Back to Top

Luggage

Due to space limitations, only one normal sized piece of luggage, weighing up to approximately 50 pounds, may be brought per person. In addition, one small handbag and/or small flight bag may be personally carried. Caravan is not responsible for loss or damage to your belongings and strongly recommends not traveling with expensive jewelry or other valuables. Back to Top

Gratuities

In Latin America, but not USA and Canada, Caravan includes all tips to local guides and hotel maids. Tips to the Caravan Tour Director and Driver are not included. Back to Top

Not Included

Prices do not include air travel, country entry or departure fees, airport porter fees, visas, phones, valet, all items of a personal nature and beverages and food not on the regular menu. Tour price does not include general fees and taxes which are additional and listed separately beneath each tour’s price. Back to Top

Passports and Visa Requirements

Travel to Canada, Costa Rica, Guatemala and Mexico requires a U.S. passport valid for 6 months after date of entry. Non U.S. citizens, please check passport and visa requirements. Back to Top

Final Documents

Before departure you will receive packing and travel tips, a day-by-day itinerary, hotel address list and luggage tags. Back to Top

Management and Responsibilities

The responsibility of Caravan Tours, Inc. (“Caravan”) is strictly limited; tour participant agrees that maximum liquidated damages shall not exceed the tour price. Caravan is responsible only in the capacity for making arrangements for the tour services offered, including hotels, sightseeing, transportation (whether by motorcoach, boat, train, airplane or any other means), guides, porterage, and meals from various suppliers (collectively “Suppliers”). The itineraries shown are subject to revisions, including substitution of hotels, activities and routings. If a service is not provided, and Caravan is unable to substitute a service of similar value, Caravan’s liability shall not exceed the actual cost of the services not provided. Caravan does not own or operate any of these Suppliers. The Suppliers are not agents, servants, employees or joint ventures of Caravan, but are Independent Contractors providing travel services to Caravan. Caravan is not liable for any damage, including personal injury, accident, personal loss or other expense, from any cause, act or omission by Suppliers or third parties. Tour participant agrees that by utilizing the travel services of Suppliers, that tour participant will look to Suppliers for any damages of any kind. Caravan is not responsible for any purchases made during the tour. Caravan is not responsible for the costs of any medical treatment required during your tour, nor is Caravan responsible for the quality, or lack thereof, of medical care you may receive while on your tour. Caravan Tours, Inc. and/or its agents are not responsible for any damage, expense or inconvenience caused by late departures, change of schedule, strikes or other conditions. Caravan is not liable for any wrongful, negligent, or unauthorized acts or omissions of any travel agent or travel agency. Legal proceedings by or against Caravan Tours, Inc. may be instituted only in a state or federal court within the State of Illinois, and any claim involved in such proceedings shall be decided in accordance with the laws of the State of Illinois. Caravan reserves the right to decline to accept or retain any person as a member of a tour at any time before or during the actual operation of the tour. Caravan reserves the right to cancel any tour at any time. In computer or human billing error, Caravan reserves the right to re-invoice with correct billing. Caravan is not responsible for printing errors or other errors. For the latest itineraries, hotels, activities, dates, prices and policies visit Caravan.com. Back to Top

Cancellation Fees

If you do not purchase Caravan’s Travel Protection Plan at time of deposit, cancellations will be charged the per person fees listed below. In fairness to others and because of expenses incurred, we cannot make exceptions:

  • 61 or more days prior to start of tour: Fee is $300
  • 60-8 days prior to start of tour: Fee is 50% of tour price.
  • 7 days or less prior to start of tour or during tour: Fee is 100% of tour price.

Time of cancellation will be when notice is received in Caravan’s office. Cancellation fees apply even if a person transfers to another tour or start date. Back to Top

Site Usage Agreement

Caravan Tours, maintains Caravantours.com (the Site) and all of the information, data, software, photographs, logos, graphs, videos, typefaces, graphics, music, sounds, images, illustrations, designs, icons, and other materials (collectively "Content") for your information on vacations sold by Caravan Tours. None of the Content shall be construed as an offer for the sale of any services, goods, or products of Caravan Tours or any other entity. All Content in this Site is for informational purposes only. By using this Site, you agree to these terms. Back to Top

Copyrights

You should assume that all Content on the Site is copyrighted (unless otherwise noted), and may not be used, except as provided in these Terms or in text on the Site, without the prior written permission of Caravan Tours, Inc. Content displayed on the Site are either the property of, or used with permission by, Caravan Tours. Back to Top

Trademarks

The trademarks, service mark, designs and logos (collectively, the "Trademarks") displayed on this Site are the registered and unregistered Trademarks of Caravan Tours and others. Nothing contained on the Site should be construed as granting, by implication or otherwise, any license or right to use any Trademark displayed on the Site without the written permission of Caravan Tours or such third party that may own the Trademarks displayed on the Site. Back to Top

Use of Site

You may use or download Content displayed on this Site for non-commercial personal use. You may also use or download Content for promotion of Caravan Tours products. You may not use or download Content for any other commercial purpose without Caravan Tours prior written permission. Caravan Tours has not reviewed all the sites linked to this Site and is not responsible for the content of any linked sites or any link contained in a site or any changes or updates to such sites (collectively "Linked Sites"). Caravan Tours does not endorse or make any representations regarding any Linked Sites. Your linking to any Linked Sites is at your own risk. Caravan Tours also assumes no responsibility, and shall not be liable for, any damages to, or viruses that may infect your computer equipment or other property on account of your access to, use of, or browsing in the Site or your downloading of Content from the Site. Caravan Tours may at any time modify these Terms of Site Usage and your continued use of this Site will be conditioned upon the Terms of Site Usage in force at the time of your use. Back to Top

Comments, Feedback and Other Submissions

Any questions, comments, suggestions, ideas, images, movies you submit to the Site or Caravan Tours by electronic mail or otherwise will be treated as non-confidential and non-proprietary. Anything you submit may be used by Caravan Tours for any purpose, including, but not limited to, reproduction, disclosure, transmission, publication, broadcast and posting. Furthermore, Caravan Tours is free to use any ideas, concepts, know-how, or techniques contained in any communication you send to the site for any purpose whatsoever including, but not limited to, developing, manufacturing, and marketing products using such information. Back to Top

Privacy Policy

Your privacy is important to Caravan. Your e-mail address and name, street address and telephone number are stored in our database. Caravan will not sell, rent, trade, or give your name, e-mail address, street address or any other personal information to any other organization unless you give Caravan permission. However, Caravan reserves the right to release information to the appropriate authorities if we believe that such release is reasonably necessary to comply with the law or to protect the property or safety of Caravan Tours or any of its affiliated companies, our employees, users, or others. Future changes to our privacy policy will be posted in advance on this page. If you prefer not to receive e-mail or postal mail from us, telephone us at: 800-Caravan (800-227-2826) or 312-321-9800. We will gladly honor your request. Back to Top