Terms of Travel

Terms of Travel

Caret DownCaret Up RedMeals

Meals

Meals are shown by B (breakfast), L (lunch) and D (dinner). Full American or buffet breakfasts are included everywhere. All meals included in Latin America (Guatemala, Costa Rica and Panama). Meals included in USA and Canada are listed on each itinerary. Soft drinks and alcoholic beverages are not included. Purified water is provided on the motorcoach in Latin America. Special meal requests (including vegetarian) are not guaranteed.

Caret DownCaret Up RedRooms

Rooms

Double rooms in the hotels and lodges usually have two beds and private bath or shower. Limited availability of single rooms. Triple rooms are usually two beds; a rollaway is occasionally available, but not guaranteed. All rooms have private bath or shower. Caravan can request non-smoking rooms, but they are not guaranteed. Changes in type of room due to cancellation by a roommate (a double changed to a single, a triple to a double, etc.) will result in the higher tour price for the remaining client(s).

Caret DownCaret Up RedTransportation

Transportation

By modern air-conditioned motor coach and boat. No smoking on motorcoaches. Seats are rotated daily.

Travelers Needing Special Assistance
Caravan cannot determine your physical, mental, or emotional fitness to travel, nor guarantee your ability to successfully manage a tour. If in doubt, please consult your doctor. Persons needing individual assistance for walking, dining, or other personal needs must be accompanied by an able companion and must notify Caravan in writing at the time of booking. Certain features and tours, including international destinations, are not wheelchair accessible. If you use a wheelchair, please advise Caravan at the time of booking.

Caret DownCaret Up RedChildren

Children

Caravan welcomes children on all tours, if age five or older.

Caret DownCaret Up RedLuggage

Luggage

Due to space limitations, only one normal sized piece of luggage, weighing up to 50 pounds, may be brought per person. In addition, one small handbag and/or flight bag may be personally carried. Caravan is not responsible for loss or damage to your belongings and strongly recommends not traveling with expensive jewelry or other valuables.

Caret DownCaret Up RedGratuities

Gratuities

Tips to the tour director, driver, and hotel maids are not included. Tips are included to local guides in Latin America, but not in the USA and Canada. All tours include tips to hotel porters and to restaurant waiters for included meals.

Caret DownCaret Up RedNot Included

Not Included

Prices do not include air travel, country entry or departure fees, airport porter fees, visas, phones, valet, all items of a personal nature and beverages and food not on the regular menu. Tour price does not include taxes and general fees (government, entrance, activity, hotel porterage, resort fees, etc.) which are additional and listed separately beneath each tour’s price.

Caret DownCaret Up RedFinal Documents

Final Documents

Before departure you will receive packing and travel tips, luggage identification tags, a day-by-day itinerary and a hotel address list.

Caret DownCaret Up RedExchange Rate

Exchange Rate

Latin America and Canada tour prices are based on the U.S. Dollar exchange rate in effect at the time of the initial public release of the specific tour, and may increase if such rates change before departure.

Caret DownCaret Up RedCancellation Fees

Cancellation Fees

If you do not purchase Caravan’s Travel Protection Plan, cancellations will be charged the per person fees listed below. In fairness to others and because of expenses incurred, we cannot make exceptions:

  • 61 or more days prior to start of tour: Fee is $300
  • 60-8 days prior to start of tour: Fee is 50% of tour price.
  • 7 days or less prior to start of tour or during tour: Fee is 100% of tour price.

Time of cancellation will be when notice is received in Caravan’s office. Cancellation fees apply even if a person transfers to another tour or start date.

Caret DownCaret Up RedResponsibility

Responsibility

Caravan Tours, Inc., its employees, shareholders, officers and directors (collectively, “Caravan”) does not own or operate any entity which provides goods or services for your trip, whether or not they utilize the Caravan name. Caravan is not responsible for any negligent, willful act or failure to act of any such person or entity, nor for any act or inaction of any other third party not under its direct control. Without limitation, Caravan is not liable for any direct, indirect, consequential, or incidental damage, injury, death, loss, accident, delay, emotional or mental distress or trauma, inconvenience or irregularity of any kind by any act or omission beyond its control, including, without limitation, any willful or negligent act or failure to act or breach of contract of any third party such as a travel agent or agency, airline, motor coach operator, train, boat or other provider of transportation, hotel or other lodging institution, local ground handler and/or restaurant or entertainment venue who or which is to or does supply any goods or services for this trip. Similarly, Caravan is not responsible for any loss, injury, death, or inconvenience due to delay, changes in schedule, overbooking of accommodation, default of any third party, attacks, bites or diseases by or from animals, pests or insects, sickness, the lack of appropriate medical care, evacuation to same, if necessary, weather, strikes, disease, epidemics or the threat thereof, acts of God or government, acts of terrorism, or the threat thereof, force majeure, war, quarantine, criminal activity, defective or dangerous conditions in streets, walkways, paths, piers, or other places or facilities or any other cause beyond its control. In addition, Caravan is not liable for any negligent act or failure to act committed by it and participant assumes all such risk. Medical services or facilities may not be readily available, the evacuation to same may be time consuming and difficult and/or the competence and quality of same may not be up to the standards of services in participant’s home. Payment to Caravan constitutes acceptance of the terms and conditions set out herein.

Caret DownCaret Up RedMiscellaneous

Miscellaneous

All itineraries are subject to revision, including substitution of hotels, activities, features, and routing. If a service is changed or not provided or the substitute service is not comparable, Caravan’s only liability shall be to refund its cost differential between the original service and the substituted service or its cost for the omitted service. Caravan is not responsible for the integrity, value, condition, shipment or safe delivery of any purchases made during the tour. Caravan reserves the right to decline to accept or retain any person as a member of a tour at any time if, in its opinion, any such person represents a danger to him or herself or others or detracts from the enjoyment of the tour. Caravan reserves the right to cancel any tour at any time and if it does so, its only liability is to refund the purchase price of the tour. In case of computer or human billing error, Caravan reserves the right to re-invoice with the correct billing. Caravan is not responsible for errors on brochures, other literature, and/or its website.

Caret DownCaret Up RedBinding Arbitration

Binding Arbitration

Any dispute concerning, relating, or referring to this Agreement, the website, brochure or any other literature concerning your trip, or the trip itself, shall be resolved exclusively by binding arbitration pursuant to the Federal Arbitration Act, 9 U.S.C. Sect 1-16, either according to the then existing Commercial Rules of the American Arbitration Association (AAA) or pursuant to the Comprehensive Arbitration Rules & Procedures of the Judicial Arbitration and Mediation Services, Inc. (JAMS). Such proceedings will be governed by substantive (but not procedural) Illinois law and will take place in Chicago, IL. The arbitrator and not any federal, state, or local court or agency shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, conscionability, or formation of this contract, including but not limited to any claim that all or any part of this contract is void or voidable. You (and we) waive all rights to a trial by jury.

Caret DownCaret Up RedSeller of Travel Registration

Seller of Travel Registration

Caravan Tours is registered as a seller of travel in each of the following states: California registration number: CST 2045060-40; Florida registration number: ST 38035; Iowa registration number: TA 995. Registration as a California Seller of Travel does not constitute approval by the state.