Canadian Rockies & Glacier FAQ

FAQ for this Tour

What is included in the tour price?

Virtually everything! Hotels, most meals, all of the activities described in the itinerary pages, airport transfers in select cities, gratuities to hotel porters, restaurant staff and local guides. Caravan’s professional Tour Directors and local guides will be with you every step of the way, ensuring a worry free vacation. Back to Top

What is not included in the tour price?

Prices do not include air travel, country entry or departure fees, airport porter fees, visas, phones, valet, all items of a personal nature, food and beverages not on the regular menu and tips to the Caravan Tour Director and Driver. General fees and taxes are additional and listed separately beneath each tour’s price. Back to Top

Can your tours be enjoyed by all age groups?

From the dramatic coastlines of Nova Scotia to the tropical rainforests of Costa Rica, Caravan has a tour for every one. Passengers requiring special assistance must be accompanied by an able companion. Back to Top

How long will each day be?

A well paced and unhurried itinerary is our goal, after all, you are on vacation! Touring days begin and end at reasonable hours and include frequent stops. While the occasional early morning departure is necessary, we do our best to ensure a leisurely vacation. Back to Top

How large will my group be?

Group sizes will vary depending on the reserved rooms at the hotels and lodges and the capacity of the ships, trains, and motorcoaches used. Usually, the maximum size will range from 36 to 44 passengers. Back to Top

Are meals included?

Included meals for each tour are listed at the end of each day. Meals are shown by B (breakfast), L (lunch) and D (dinner). All meals in Latin America are included. Most meals are included in the USA and Canada. Full, buffet, or deluxe continental breakfasts are included everywhere. Coffee and tea are provided at all meals. In Latin America, bottled water is provided free on the motorcoach and purified water is provided at the meals. Alcoholic beverages are not included unless specified. Back to Top

What is the currency exchange rate?

As of November 2010, the Canadian Dollar is worth $0.98 U.S. Dollars. Back to Top

Any additional packing advice for this tour?

In addition to bug spray (during the summer, biting flies can be a nuisance in some parts of Canada), you might want to pack some warm gloves and a scarf or ear muffs for the Jammers ride. Back to Top

What is the electric current in Canada?

110 volts 60Hz, which is identical to the U.S. voltage. No adaptors are needed for small US appliances. However, a universal adaptor is required for all other appliances. Back to Top

What are Canada’s National Holidays?

Christmas Day, Boxing Day, New Year's Day, Good Friday, Easter Monday, Victoria Day (3rd Monday in May), Canada Day (July 1), Labour Day (1st Monday in September), and Thanksgiving (2nd Monday in October). Most provinces celebrate a civic holiday on the first Monday in August. Back to Top

FAQ for all Tours

How long has Caravan been in business?

Caravan has been offering fully escorted tours worldwide under the same family ownership and management since 1952. Caravan understands and truly cares about your great expectations. Back to Top

Do I have to participate in all of the activities?

No. You may chose to skip an activity and relax at your hotel or do some independent exploring instead. If you do not wish to participate in an activity, simply advise your Tour Director. In most cases, we cannot make refunds for missed activities. Back to Top

How far in advance do I need to book my tour?

Many tours sell out each year. The farther in advance that you book, the more likely it is that your preferred tour will be open. Late bookings are welcome if the space is still available. Back to Top

Does information on the web site differ from the brochures?

Caravantours.com is constantly updated and is likely to have more complete and current information about new tours, hotel descriptions, weather, transfers, packing and other useful information. While we strive for perfection, errors are inevitable, both in print and on this web site. If you have any questions or wish to confirm any information, please contact us. Back to Top

U.S. Center for Disease Control

You may check the U.S. Center for Disease Control website at www.cdc.gov/travel for the latest travel advisories and disease information on your travel destination. Caravan does not have any medical doctors on staff and cannot provide medical advice. Back to Top

Do you have family trips?

Families are always welcome on any of our tours, but we do not have any programs specifically for or limited to families. Families can make specific requests for connecting, adjacent, triple or quad rooms, when available. Children should be at least 5 years old. Back to Top

What forms of payment do you accept?

Caravan accepts payment (in U.S. funds only) via MasterCard, Visa, Discover or by check. Back to Top

Do you have a travel protection plan?

Yes. Caravan’s travel protection plan offers peace of mind if you cancel for any reason whatsoever prior to the departure of the tour. The travel protection plan also includes air, baggage, evacuation and medical coverage. The cost is $99. Find out more. Back to Top

Can I use my cell phone on tour?

Out of courtesy to your fellow tour members, please restrict the use of cellphones to emergency use only when you are on the motorcoach. Please also remember to turn off ringers; cellphone conversations and ringers are intrusive and can spoil other passengers' enjoyment of the tour. Please contact your service provider for information regarding cell phone reception areas, calling costs and surcharges. Back to Top