Mexico’s Ancient CivilizationsTravel Tips & FAQs

This tour has 44 Travel Tips.
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Caret DownCaret Up RedActivities

Activities

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Options

Caravan does not recommend or endorse any options that are not already included in your tour price. Please be advised that any additional options you purchase, you do so at your own risk, and they may not be covered by travel insurance.

Caret DownCaret Up RedAirport, Arrival and Departure

Airport, Arrival and Departure

Caret DownCaret Up RedArrival Transfers

Arrival Transfers

Transfer on your own to the Barcelo Reforma Hotel (Av. Paseo de la Reforma 1) in the Centro Historico using the airport's taxi service. Rates are fixed based on city zones. Pay for your taxi ticket in advance at the booth inside the airport terminal and proceed outside to wait in line for your official verified taxi. Depending on traffic, the ride to your hotel should take approximately 30-45 minutes.

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Departure Transfers

Transfer by hotel courtesy shuttle to Cancún International Airport (CUN) in Cancún. Your Tour Director will help you arrange your transfer to the airport with the Fairfield Inn shuttle desk.

Caret DownCaret Up RedClothing, Luggage and Packing

Clothing, Luggage and Packing

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Flashlight

We suggest you bring a good flashlight and keep it by your bedside at night.

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Luggage

All handling of one piece of luggage is included in your tour cost. Due to space limitations and for your own convenience, it is suggested that you bring only one piece of luggage. Most airlines limit suitcases to 60 linear inches (width plus depth plus length) and 50 pounds in weight. A second piece may be stored under the coach, but an additional $30 per piece service charge will be collected by your Tour Director to cover the handling of this extra baggage. A day bag (i.e. a backpack, camera bag or tote bag) may be personally carried on board the motorcoach in addition to a purse or handbag. Each tour member is personally responsible for handling his or her individual carry-on bag at all times. Please do not ask your tour director to lift your carry-on bags for you. If a tour member cannot personally handle his or her carry-on bag without assistance, it will be checked and the additional luggage fee will be charged. For the comfort and safety of all tour members, wheeled bags are not acceptable as carry-on luggage, and must be checked and counted as additional luggage. Unlike an airplane, the motorcoach does not have sufficient room to store this type of luggage in the passenger area.

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Luggage Tags

Please attach your Caravan Luggage Tag to your main piece of luggage prior to leaving home for the airport. This will assist the Caravan Airport Representative in identifying you as a Caravan client as you exit Customs at the airport. Please be sure to place the Caravan Luggage Tag on only your main luggage, which will be stored in the baggage compartment of the motor coach. Please do not place the tag on your carryon luggage.

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Communications

Caret DownCaret Up RedCell Phone Use

Cell Phone Use

As a courtesy to your fellow tour members, please restrict cell phone conversations to emergency use only while you are on the motorcoach. Please also remember to turn off your ringers; cell phone conversations and ringers are intrusive and can spoil other passengers' enjoyment of the tour. Outside the USA, using your USA-based cell phone can often result in very high roaming charges for voice and data. Some companies will allow you to add a temporary international data and/or voice plan to cover calls made from abroad. Please contact your service provider for information regarding cell phone reception areas, calling costs and surcharges. To reduce your data usage while out of the country you may also take the following precautions; power down your mobile phone entirely and change the settings on your phone so data is not automatically updated.

Caret DownCaret Up RedContacting You While on Tour

Contacting You While on Tour

Caravan does not recommend having mail sent to you on tour as delivery is unreliable and mail often fails to arrive. Caravan has sent you a hotel address list which includes the hotel telephone number for your friends and family. In addition, all hotels have internet access for a fee. In an emergency, if a caller cannot reach a Caravan guest at a hotel, please contact Caravan directly at 1-800-227-2826. If the office is closed, you will have an opportunity to speak with an emergency operator who can connect you with a Caravan staff member on duty. Caravan will do its best to assist in relaying an emergency message. We also ask callers to continue to try to reach their traveler independently.

Caret DownCaret Up RedFAQ

FAQ

Caret DownCaret Up RedFood and Beverages

Food and Beverages

Caret DownCaret Up RedAlcohol Purchase: Religious Holidays

Alcohol Purchase: Religious Holidays

Please note that the sale of alcohol may be restricted in most bars and restaurants over the Easter period and other religious holidays.

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Special Diets

While Caravan will make every effort to communicate specific dietary requests to the hotels and restaurants on tour, we cannot guarantee these requests will be honored. Most of the meals provided in Latin America are buffet style, which we have found allows for maximum flexibility for our tour members. Your Caravan Tour Director will be happy to talk with the various kitchens to determine how (and with what ingredients) dishes have been cooked, but please keep in mind that variety may be limited, especially in remote areas, including for vegetarian requests. For tour members concerned about cross-contamination for vegetarian, Kosher or gluten free diets or for passengers with food allergies or sensitivities, Caravan cannot guarantee food will be prepared free from certain ingredients (i.e. nuts, animal fats, wheat, dairy etc.). For most destinations, meals typical to the region will be served. Included meals are usually local or continental and are never Indian or other specialty Asian cuisine. In certain countries and regions it may be difficult to find Indian or vegetarian meals.

Caret DownCaret Up RedGeneral Travel

General Travel

Caret DownCaret Up RedWelcome to your Caravan Adventure!

Welcome to your Caravan Adventure!

We hope you find this information useful in planning your adventure. It can be helpful to be prepared in advance for some differences in the travel experience outside of the United States. You may find, especially in smaller communities, that plumbing, heating, ventilation, utility and telecommunication infrastructures are not as reliable as we have come to expect back home. This can mean hot water is not always available or that air conditioning may not work as efficiently as we would like. Our vendors are continually working to upgrade facilities but they themselves are often limited by local conservation initiatives and the existing public infrastructure. You may also see a difference in attitudes toward maintenance of public and private spaces. Please be alert to your surroundings. You may find that sidewalk potholes are not filled in or roped off, or that slippery surfaces have no warnings posted. Beaches and hotel pools are rarely patrolled by lifeguards, so please exercise caution and personally supervise your children. Differences in climate and land use often translate to different staple foods and flavors. Even familiar foods may taste different as a result of varied farming and grazing practices. Please be cautious around any animals and birds, domestic or exotic. They have become accustomed to human company but may still bite or scratch if approached. It is also not unusual to have insects or lizards visit your room, especially in park or beach areas. If you have any concerns, please let us know. We want your vacation to be a memorable adventure in the best possible way!

Caret DownCaret Up RedFor Your Security

For Your Security

A practical suggestion before you leave home: make a list of all your credit cards, passport and airline ticket numbers. Make two photocopies: take one with you and carry it separate from your luggage for your reference in case these items should get lost or stolen while traveling. Leave the second copy with a family member or friend at home—in case of emergency or if you should lose both the copy and the items noted.

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Lost and Left Behind Items

Before leaving any hotel or motorcoach, please check that you have not left any personal belongings behind. Hotels and motor coach companies have a very high lost & found volume and items are often discarded quite quickly. If located, international customs and shipping charges often exceed $100 for even a small item. If your item is found, please allow several days before the item is prepared for shipping. Lost cash is not covered by most insurance plans and many insurance plans cap coverage for expensive items such as jewelry and electronics. Most travel insurance plans offer secondary coverage, directing travelers first to claim on homeowners or renters insurance policies.

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Recording Devices

Should you plan to use a tape recorder, video recorder, camcorder, cell phone or other recording device while on tour, please be sure to ask the permission of any guides or your Tour Director before recording. You may find that some guides object to having their comments recorded, or they may be guiding you through a place which forbids recorders to be used. So, please, always ask first.

Caret DownCaret Up RedAdvice on Purchasing Timeshares and Real Estate

Advice on Purchasing Timeshares and Real Estate

We strongly caution against purchasing real estate or timeshares during your vacation with us. Instead, we suggest you use the experience for the purposes of orientation and information gathering. If you are interested in such a purchase, we suggest you return for at least one more visit and seek the guidance of a lawyer.

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Tipping Suggestions

Tips to hotel porters, restaurant waiters for included meals and local guides are included in the tour price. Tips to the Tour Director, driver and hotel maids are not included. We do not include these tips in the price of the tour as we realize, in an unsupervised work environment, tips provide a strong incentive for exceptional service. Many tour members have requested guidelines, so in response to their requests, we offer the following suggestions: Most tour members compute these tips by allowing a certain amount per day based on the service they have received. If you feel that service has been superior, you may wish to leave an appropriately more generous tip. US $5 to US $8 per traveler per day for the Tour Director US $3 to US $5 per traveler per day for the Driver These tips should be handed directly to the Tour Director and Driver on an individual basis. As tips are a personal matter, we request that no group collections be made. Personal checks are difficult for Tour Directors and Drivers to deposit - cash is best! Tips to water craft personnel, local guides, waiters, porters and bellmen are also included in the tour price. Tips to airport porters on flights not arranged by Caravan are at your own discretion.

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Health and Medical

Caret DownCaret Up RedCaravan Travel Protection

Caravan Travel Protection

Purchasing travel insurance can save you tens of thousand of dollars should the unexpected happen. Please keep in mind that most medical travel policies, including Caravan Travel Protection, offer secondary medical coverage. In other words, the insurance will reimburse you for costs not covered by your primary medical insurance policy. In most cases, this does mean you may have to pay the hospital or doctor directly for your medical treatment and submit your claim for reimbursement on your return. Coverage for injuries or illness on tour generally requires a doctor visit while on tour as well. If you elect not to purchase a travel insurance plan (either from Caravan or an independent policy), please verify your existing medical coverage as many policies (including Medicare) do not include coverage for treatment outside the USA.  If you need to cancel all or part of your reservation, please call Caravan (or your Travel Agent) as soon as possible at 800-227-2826 or 312-321-9800 outside the US & Canada. You must cancel any flight arrangements directly with your airline (or Travel Agent). Any additional travel arrangements must also be cancelled with the providers directly. Any claim under Caravan Travel Protection for flight costs should be directed to the insurance company, RoamRight at 866-892-2382 or (outside the US & Canada) 443-470-7201. For more information please see: www.caravan.com/page/terms-of-travel A Description of Coverage which fully details the coverages, provisions, reductions, limitations, exclusions, and termination provisions is available at: https://partner.roamright.com/description-of-coverage?agencycode=caravan

Caret DownCaret Up RedFitness to Travel

Fitness to Travel

Caravan can make no determination of your physical, mental or emotional fitness to travel nor guarantee your successful ability to manage a tour. If in doubt please consult your Doctor. While every tour is different in landscape and activities, all tours include some walking every day. All tours include travel by motorcoach, participants should expect to climb on and off the motorcoach several times a day. The average temperature, humidity level and altitude should also be taken into account when considering whether a Caravan Tour is right for you.

Caret DownCaret Up RedFitness to Travel - Able Bodied Companion

Fitness to Travel - Able Bodied Companion

If you need assistance with any personal care; including walking or wheelchair pushing, you must bring a companion to assist you. Caravan’s driver, tour directors and tour members cannot offer this assistance. Caravan’s tour directors must take care of a large group of other tour members and cannot offer any special supervision or monitoring of clients. Companions to travelers with cognitive difficulties should keep in mind that multi-day itineraries with rapidly changing environments can increase anxiety and distress. We recommend you review the itinerary with a doctor prior to travel.

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Medical Matters

Another “before you leave” reminder: If you regularly take medicine, be sure that you bring along an adequate supply to last the whole trip. Please keep a second supply of essential medication in your carry-on bag or in your purse as insurance if your baggage is misplaced or delayed. If you wear glasses, a second pair, or a prescription from your eye doctor, is recommended for emergencies. If you use needles or other sharp disposable instruments, please be sure to bring along a sharps disposal container. If you do not have one, please ask your tour director if your hotel can supply one. Please do exercise special care when disposing of these items. Smaller items such as blood lancets can easily be lost and can injure housekeeping staff. All travelers, especially those with blood sugar related conditions, may wish to take along a small supply of snacks. Very occasionally the tour might experience a delay, causing the next mealtime to be delayed. Please be sure to let your Tour Director know if you have any medical condition that may require special attention. The information you give your Tour Director will be treated confidentially. A mandatory Yellow Fever vaccination may be required if you have recently visited an affected country. Please call your airline or the consulate in question if in doubt. At the time of printing, the USA and Canada are not on any affected list. Caravan does not have any doctors on staff and cannot give medical advice, so please consult your doctor at your earliest opportunity if you have any concerns. An unexpected hospital stay or emergency evacuation can run into the tens of thousands of dollars. Please verify your medical coverage before leaving home, because many health insurance policies (including Medicare) do not cover policy holders for treatment outside the USA. Non-USA residents may also find they have no medical coverage when touring in the USA.   Short term travel medical coverage policies can be purchased from a number of sources prior to departure, including Caravan. (See Caravan’s $129 Travel Protection). Most forms of travel insurance offer secondary coverage, meaning you pay the provider directly and seek reimbursement on your return home. Some travel insurance plans have exclusions on pre-existing conditions. Some plans restrict cancellation coverage to specified medical conditions. And some charge more based on age or destination. Read your description of coverage carefully!

Caret DownCaret Up RedMedical Matters - Staying Healthy on Tour

Medical Matters - Staying Healthy on Tour

Please remember that not all travel illnesses are transmitted through food and water. There are various highly contagious strains of “stomach flu” that are easily transmitted by person-to-person contact. The viruses and bacteria can survive on a hard surface for several days and once an outbreak is underway, it is very difficult to extinguish. Health authorities are agreed that the best way to avoid getting sick is to pay close attention to hand washing. Frequent cleansing, beyond one’s usual regimen, can help minimize exposure to sickness that might otherwise spoil your tour. Please take along a good supply of moist towelettes and/or hand sanitizer for times when soap-and-water hand-washing facilities are not available. Some travelers have found products such as Immodium or Peaceful Mountain’s Stomach Rescue to be very helpful for stomach problems. Caravan makes every effort to minimize the possibility of tour members becoming sick during their tour, but we cannot offer any refunds to clients who become sick during a tour (except where provided by our Caravan Travel Protection). We recommend that you bring a small first aid kit—medications may be hard to find when you need them most for headaches, stomach upsets, diarrhea, insect bites, motion sickness and sunburn. It’s wise to pack plenty of wet wipes and hand sanitize. Mosquitos are prevalent in the region and we recommend you bring a supply of mosquito repellent. Don’t forget a good supply of disposable plastic grocery bags, which are very handy for personal trash disposal and temporary storage of wet clothes or swim wear.

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Insect Bites

Mosquitoes and “no-see-ums” are sometimes present at dusk and in the evenings. While the majority of mosquito bites are mere annoyances, certain mosquitos can transmit illness. Lightweight long sleeve pants and shirts can help prevent bites, but the most effective defense against mosquito bites is mosquito repellant. There are a variety of effective repellants available for purchase. Traditional mosquito repellants use DEET as the effective ingredient, often in different concentrations. Other more “natural” repellants include mixtures of essential oils like lemon grass, citronella or oregano. Oil based repellants are often available at health food stores or grocery stores, either as a spray or a wrist band. Insect repellant can also prevent bites from no-see-ums. You may not be aware of the insects until the next day when small, red and itchy bites appear. Out of courtesy to your fellow passengers, please refrain from applying insect repellent until you have disembarked from the motorcoach.

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Hotel Rooms

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Single Rooms

As shown on the General Information page of the Caravan brochure, a limited number of single rooms are available on all tours at the single room charge shown on individual itinerary pages. Single travellers should expect to have a “seat companion” on the motorcoach.

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Triple Rooms

Triple rooms offer two double or queen beds. Cots and rollaways are not available and local fire code regulations often limit the number of beds in a room.

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Money

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Hotel Incidental Charges

Many hotels require a credit card upon check in to secure incidentals, minibar or restaurant charges. If you make any telephone calls from your hotel room or incur any extra room charges (i.e. drinks or in-room movie charges), please be sure to pay the hotel for your incidental charges before you leave. Caravan will forward any unpaid hotel incidental invoices.

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Motorcoach

Caret DownCaret Up RedMotorcoach Safety and Motorcoach Restroom

Motorcoach Safety and Motorcoach Restroom

While Caravan coach drivers are renowned for their friendliness, for your safety and the safety of your fellow travelers, please refrain from conversing with your coach driver while he/she is driving, so their full attention can be on the road ahead. The motorcoach restroom is provided for your comfort, and should always be unlocked and available, although it is recommended just for emergencies and necessity. We understand that everyone’s needs are different. For your safety, please try to avoid using the restroom while the motorcoach is moving unless necessary. The coach driver may need to make a sudden stop or navigate a curve without any warning. While the bus is moving, it can be hazardous to walk down the aisle of the bus or to use the bathroom. Please be extremely careful if you must do so. Please note that if you move about the motorcoach or use the restroom while the motorcoach is moving, you do so at your own risk. While the motorcoach is parked, restrooms outside of the motorcoach are recommended, if comfortably available.

Caret DownCaret Up RedSeat Rotation

Seat Rotation

To ensure fair and equitable seating for all members of the tour, seating is usually rotated once or twice a day in a clockwise direction. Your Tour Director will advise you of their procedure. We regret we cannot fulfill any requests for a front seat for passengers, even when medically recommended. Please contact Caravan as soon as possible if you have any special needs, to discuss other options. Single travellers should expect to have a “seat companion” on the motorcoach (i.e. there will probably be another tour member seated next to you). Larger groups of travellers may be temporarily separated as the group rotates around the coach. We recommend that families or groups who want to stay together in the seat rotation either sit in front of or behind each other, and not across the aisle from each other. Please note that Caravan reserves the two seats on the motorcoach behind the driver for the tour director.

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Tour Commentary

Your tour director may add considerable commentary during your time on the motorcoach. If you prefer quiet time, you might want to pack a comfortable pair of ear plugs or headphones and a restful eye mask. Please be mindful of others when talking with your companions while the tour director is speaking. Even low volume conversations can make it hard for others to hear the commentary.

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Passport, Visa and Customs

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International Travel with Minors

If you are travellling with children under 18 years old without both parents or legal guardians, carry a notarized letter of authorization signed by the missing parent(s) or guardian(s). A notarized birth certificate showing only one parent, a parent’s death certificate, or a court order of child custody may also be permissible. Failure to have proper documentation could result in denial of boarding by the airline, due to international child protection laws.

Caret DownCaret Up RedTravel Tips for All Tours

Travel Tips for All Tours

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