Mexico’s Ancient CivilizationsTravel Tips & FAQsOpen All

Transfer on your own to the Barcelo Reforma Hotel (Av. Paseo de la Reforma 1) in the Centro Historico using the airport's taxi service. Rates are fixed based on city zones. Pay for your taxi ticket in advance at the booth inside the airport terminal and proceed outside to wait in line for your official verified taxi. Depending on traffic, the ride to your hotel should take approximately 30-45 minutes.

We suggest you bring a good flashlight and keep it by your bedside at night.

All handling of one piece of luggage is included in your tour cost. Due to space limitations and for your own convenience, it is suggested that you bring only one piece of luggage. Most airlines limit suitcases to 60 linear inches (width plus depth plus length) and 50 pounds in weight. A second piece may be stored under the coach, but an additional $30 per piece service charge will be collected by your Tour Director to cover the handling of this extra baggage. A day bag (i.e. a backpack, camera bag or tote bag) may be personally carried on board the motorcoach in addition to a purse or handbag. Each tour member is personally responsible for handling his or her individual carry-on bag at all times. Please do not ask your tour director to lift your carry-on bags for you. If a tour member cannot personally handle his or her carry-on bag without assistance, it will be checked and the additional luggage fee will be charged. For the comfort and safety of all tour members, wheeled bags are not acceptable as carry-on luggage, and must be checked and counted as additional luggage. Unlike an airplane, the motorcoach does not have sufficient room to store this type of luggage in the passenger area.

As a courtesy to your fellow tour members, please restrict cell phone conversations to emergency use only while you are on the motorcoach. Please also remember to turn off your ringers; cell phone conversations and ringers are intrusive and can spoil other passengers' enjoyment of the tour. Outside the USA, using your USA-based cell phone can often result in very high roaming charges for voice and data. Some companies will allow you to add a temporary international data and/or voice plan to cover calls made from abroad. Please contact your service provider for information regarding cell phone reception areas, calling costs and surcharges. To reduce your data usage while out of the country you may also take the following precautions; power down your mobile phone entirely and change the settings on your phone so data is not automatically updated.

Please note that the sale of alcohol may be restricted in most bars and restaurants over the Easter period and other religious holidays.

We hope you find this information useful in planning your adventure. It can be helpful to be prepared in advance for some differences in the travel experience outside of the United States. You may find, especially in smaller communities, that plumbing, heating, ventilation, utility and telecommunication infrastructures are not as reliable as we have come to expect back home. This can mean hot water is not always available or that air conditioning may not work as efficiently as we would like. Our vendors are continually working to upgrade facilities but they themselves are often limited by local conservation initiatives and the existing public infrastructure. You may also see a difference in attitudes toward maintenance of public and private spaces. Please be alert to your surroundings. You may find that sidewalk potholes are not filled in or roped off, or that slippery surfaces have no warnings posted. Beaches and hotel pools are rarely patrolled by lifeguards, so please exercise caution and personally supervise your children. Differences in climate and land use often translate to different staple foods and flavors. Even familiar foods may taste different as a result of varied farming and grazing practices. Please be cautious around any animals and birds, domestic or exotic. They have become accustomed to human company but may still bite or scratch if approached. It is also not unusual to have insects or lizards visit your room, especially in park or beach areas. If you have any concerns, please let us know. We want your vacation to be a memorable adventure in the best possible way!

A practical suggestion before you leave home: make a list of all your credit cards, passport and airline ticket numbers. Make two photocopies: take one with you and carry it separate from your luggage for your reference in case these items should get lost or stolen while traveling. Leave the second copy with a family member or friend at home—in case of emergency or if you should lose both the copy and the items noted.

Before leaving any hotel or motorcoach, please check that you have not left any personal belongings behind. Hotels and motor coach companies have a very high lost & found volume and items are often discarded quite quickly. If located, international customs and shipping charges often exceed $100 for even a small item. If your item is found, please allow several days before the item is prepared for shipping. Lost cash is not covered by most insurance plans and many insurance plans cap coverage for expensive items such as jewelry and electronics. Most travel insurance plans offer secondary coverage, directing travelers first to claim on homeowners or renters insurance policies.

Should you plan to use a tape recorder, video recorder, camcorder, cell phone or other recording device while on tour, please be sure to ask the permission of any guides or your Tour Director before recording. You may find that some guides object to having their comments recorded, or they may be guiding you through a place which forbids recorders to be used. So, please, always ask first.

Purchasing travel insurance can save you tens of thousand of dollars should the unexpected happen. Please keep in mind that most medical travel policies, including Caravan Travel Protection, offer secondary medical coverage. In other words, the insurance will reimburse you for costs not covered by your primary medical insurance policy. In most cases, this does mean you will have to pay the hospital or doctor directly for your medical treatment and submit your claim for reimbursement on your return. Coverage for injuries or illness on tour generally requires a doctor visit while on tour as well. If you elect not to purchase a travel insurance plan (either from Caravan or an independent policy), please verify your existing medical coverage as many policies (including Medicare) do not include coverage for treatment outside the USA. If you need to cancel all or part of your reservation, please call Caravan (or your Travel Agent) as soon as possible at 800-227-2826 or 312-321-9800 outside the US & Canada. You must cancel any flight arrangements directly with your airline (or Travel Agent). Any additional travel arrangements must also be cancelled with the providers directly. Any claim under Caravan Travel Protection for flight costs should be directed to the insurance company, RoamRight at 866-892-2382 or (outside the US & Canada) 201-537-9871. Please note, Caravan Travel Protection does not cover an upgrade to a single room in the event a roommate cancels. Caravan Travel Protection includes cancellation of your tour for any reason. This Plan also includes coverage for air arrangements for covered reasons (as specified in the Description of Coverage)*, $50,000 Medical Expense*; $150,000 Emergency Evacuation or Repatriation*; $2,500 Travel Delay (maximum of $200 per day)*; $1,000 Baggage & Personal Effects and $300 Baggage Delay*; 24 hour global travel assistance for medical and legal emergencies.* * Coverage is provided by RoamRight, underwritten by Arch Insurance Company. For more information please see: www.caravan.com/page/terms-of-travel A Description of Coverage which fully details the coverages, provisions, reductions, limitations, exclusions, and termination provisions is available at: https://partner.roamright.com/description-of-coverage?agencycode=caravan

Caravan can make no determination of your physical, mental or emotional fitness to travel nor guarantee your successful ability to manage a tour. If in doubt please consult your Doctor. While every tour is different in landscape and activities, all tours include some walking every day. All tours include travel by motorcoach, participants should expect to climb on and off the motorcoach several times a day. The average temperature, humidity level and altitude should also be taken into account when considering whether a Caravan Tour is right for you.

If you need assistance with any personal care; including walking or wheelchair pushing, you must bring a companion to assist you. Caravan’s driver, tour directors and tour members cannot offer this assistance. Caravan’s tour directors must take care of a large group of other tour members and cannot offer any special supervision or monitoring of clients. Companions to travelers with cognitive difficulties should keep in mind that multi-day itineraries with rapidly changing environments can increase anxiety and distress. We recommend you review the itinerary with a doctor prior to travel.

Another “before you leave” reminder: If you regularly take medicine, be sure that you bring along an adequate supply to last the whole trip. Please keep a second supply of essential medication in your carry-on bag or in your purse as insurance if your baggage is misplaced or delayed. If you wear glasses, a second pair, or a prescription from your eye doctor, is recommended for emergencies. If you use needles or other sharp disposable instruments, please be sure to bring along a sharps disposal container. If you do not have one, please ask your tour director if your hotel can supply one. Please do exercise special care when disposing of these items. Smaller items such as blood lancets can easily be lost and can injure housekeeping staff. All travelers, especially those with blood sugar related conditions, may wish to take along a small supply of snacks. Very occasionally the tour might experience a delay, causing the next mealtime to be delayed. Please be sure to let your Tour Director know if you have any medical condition that may require special attention. The information you give your Tour Director will be treated confidentially. A mandatory Yellow Fever vaccination may be required if you have recently visited an affected country. Please call your airline or the consulate in question if in doubt. At the time of printing, the USA and Canada are not on any affected list. Caravan does not have any doctors on staff and cannot give medical advice, so please consult your doctor at your earliest opportunity if you have any concerns. An unexpected hospital stay or emergency evacuation can run into the tens of thousands of dollars. Please verify your medical coverage before leaving home, because many health insurance policies (including Medicare) do not cover policy holders for treatment outside the USA. Non-USA residents may also find they have no medical coverage when touring in the USA.   Short term travel medical coverage policies can be purchased from a number of sources prior to departure, including Caravan. (See Caravan’s $129 Travel Protection). Most forms of travel insurance offer secondary coverage, meaning you pay the provider directly and seek reimbursement on your return home. Some travel insurance plans have exclusions on pre-existing conditions. Some plans restrict cancellation coverage to specified medical conditions. And some charge more based on age or destination. Read your description of coverage carefully!

Please remember that not all travel illnesses are transmitted through food and water. There are various highly contagious strains of “stomach flu” that are easily transmitted by person-to-person contact. The viruses and bacteria can survive on a hard surface for several days and once an outbreak is underway, it is very difficult to extinguish. Health authorities are agreed that the best way to avoid getting sick is to pay close attention to hand washing. Frequent cleansing, beyond one’s usual regimen, can help minimize exposure to sickness that might otherwise spoil your tour. Please take along a good supply of moist towelettes and/or hand sanitizer for times when soap and water hand-washing facilities are not available. Some travelers have found products such as Immodium or Peaceful Mountain’s Stomach Rescue to be very helpful for stomach problems. Caravan makes every effort to minimize the possibility of tour members becoming sick during their tour, but we cannot offer any refunds to clients who become sick during a tour (except where provided by our Caravan Travel Protection). We recommend that you bring a small first aid kit—medications may be hard to find when you need them most for headaches, stomach upsets, diarrhea, insect bites, motion sickness and sunburn. It’s wise to pack plenty of wet wipes and hand sanitize. Mosquitos are prevalent in the region and we recommend you bring a supply of mosquito repellent. Don’t forget a good supply of disposable plastic grocery bags, which are very handy for personal trash disposal and temporary storage of wet clothes or swim wear.

As shown on the General Information page of the Caravan brochure, a limited number of single rooms are available on all tours at the single room charge shown on individual itinerary pages. Single travellers should expect to have a “seat companion” on the motorcoach.

Mexico's official currency is the Peso. Credit cards are widely accepted and ATMs are prevalent in most cities if you would like to have local currency. Caravan recommends carrying a small amount of both US Dollars (new, unmarked bills) in small denominations and Mexican Pesos. Travelers Cheques are rarely accepted as payment and are not recommended. The exchange rate, as of Dec 01, 2022 is approximately 18-20 MXN Pesos to one USD.

While Caravan coach drivers are renowned for their friendliness, for your safety and the safety of your fellow travelers, please refrain from conversing with your coach driver while he/she is driving, so their full attention can be on the road ahead. The motorcoach restroom is provided for your comfort, and should always be unlocked and available, although it is recommended just for emergencies and necessity. We understand that everyone’s needs are different. For your safety, please try to avoid using the restroom while the motorcoach is moving unless necessary. The coach driver may need to make a sudden stop or navigate a curve without any warning. While the bus is moving, it can be hazardous to walk down the aisle of the bus or to use the bathroom. Please be extremely careful if you must do so. Please note that if you move about the motorcoach or use the restroom while the motorcoach is moving, you do so at your own risk. While the motorcoach is parked, restrooms outside of the motorcoach are recommended, if comfortably available.

To ensure fair and equitable seating for all members of the tour, seating is usually rotated once or twice a day in a clockwise direction. Your Tour Director will advise you of their procedure. We regret we cannot fulfill any requests for a front seat for passengers, even when medically recommended. Please contact Caravan as soon as possible if you have any special needs, to discuss other options. Single travellers should expect to have a “seat companion” on the motorcoach (i.e. there will probably be another tour member seated next to you). Larger groups of travellers may be temporarily separated as the group rotates around the coach. We recommend that families or groups who want to stay together in the seat rotation either sit in front of or behind each other, and not across the aisle from each other. Please note that Caravan reserves the two seats on the motorcoach behind the driver for the tour director.

To enter Mexico, you will need a U.S. passport valid for 6 additional months after the date of your arrival into Mexico. Non U.S. citizens, please check passport and visa requirements.

Virtually everything! Hotels, all meals, all of the activities described in the itinerary pages, airport transfers in select cities, gratuities to hotel porters, restaurant staff and local guides. Caravan’s professional Tour Directors and local guides will be with you every step of the way, ensuring a worry free vacation. They are fluent in English, experienced and fun, ensuring a worry-free vacation.

It is recommended to bring at least one pair of quick-dry pants and one quick-dry shirt. The quick-dry pants that zip at the knee to convert into shorts are particularly popular. Be sure to also bring a sweater or jacket for the cooler night temperatures. Caravan does not make product endorsements, but many feel that Avon Skin So Soft oil (not cream), or Avon's Expedition anti-mosquito spray is effective protection against mosquito bites in the jungle. Caravan does not endorse any vitamin, but please note that Central American pharmacies sell 500 milligram Vitamin B-1 tablets, a non-prescription vitamin, as "anti-mosquito" pills. Many people take Vitamin B-1 pills and eat garlic for about two weeks prior to and during their visits to the jungle because they believe that the smell of Vitamin B-1 and garlic repels mosquitoes. If you believe this may be of value, consult your doctor for further information on Vitamin B-1 and garlic. Many also avoid eating bananas in the rainforest, as it is believed that this smell attracts mosquitoes. Also, it is wise to wear light-weight quick-dry long-sleeved pants and shirts in these tropical areas.

Virtually everything! Hotels, all meals listed in the itinerary, all of the activities described in the itinerary pages, airport transfers in select cities, gratuities to hotel porters, restaurant staff and local guides. Caravan’s professional Tour Directors and local guides will be with you every step of the way, ensuring a worry free vacation. They are fluent in English, experienced and fun, ensuring a worry-free vacation.

Included meals for each tour are listed at the end of each day. Meals are shown by B (breakfast), L (lunch) and D (dinner). Full, buffet, or deluxe continental breakfasts are included everywhere. Bottled water is provided free on the motorcoach and purified water is provided at the meals. Alcoholic beverages are not included unless specified.

Children age 5 and over are welcome on tour when accompanied by an adult. Usually, children travel during the school vacation months of June, July and August, and also during spring and winter school breaks.

Families are always welcome on any of our tours, but we do not have any programs specifically for or limited to families. Families can make specific requests for connecting, adjacent, triple or quad rooms, when available. Children must be at least 5 years old.

Prices do not include air travel, country entry or departure fees, airport porters, visas, phone calls, valet, laundry, all items of a personal nature, extra food and beverages not on the regular menu, and tips to the Caravan Tour Director and Driver. General fees and taxes are additional and listed separately beneath each tour’s price.

Usually, you find a mix of different age adult travelers on a Caravan Tour. Children age five (5) and over are welcome, and children usually join tours offered during Christmas holidays, summer vacation and spring break vacation.

Caravan accepts payment (in U.S. funds only) via MasterCard, Visa, or Discover.

The farther in advance that you book, the more likely it is that your preferred tour will be open. Late bookings are welcome if the space is still available.

Caravan has been offering fully guided tours worldwide under the same family ownership and management since 1952. Caravan understands and truly cares about your great expectations.

Group sizes will vary depending on the reserved rooms at the hotels and the capacity of the boats and motorcoaches used. Usually, group sizes range from 30 to 44 passengers.

A well-paced and unhurried itinerary is our goal, after all, you are on vacation! Touring days begin and end at reasonable hours and include frequent stops. While the occasional early morning departure is necessary, we do our best to ensure a leisurely vacation.

Caravan Travel Protection offers peace of mind if you cancel for any reason whatsoever prior to the departure of the tour. The travel protection plan also includes air, baggage, evacuation and medical coverage. The cost is $129.